Shipping & Delivery Policy

📦 Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next working day.

🚚 Delivery Time

• Delivery Timeline: We usually dispatch orders within 1–2 business days. Delivery may take 3–7 business days, depending on the destination and courier service.

• Remote or rural areas may require additional delivery time.

📍 Shipping policy and Locations

• We currently ship across India only.

• For bulk orders or special delivery requirements, please contact us at info@xtreamaquatech.com or WhatsApp: 9474817672.

  Operational Address:
  Xtreme AquaTech,
  Rangamatia, Manik Upadhyay Shishu Udyam,
  Rupnarayanpur, West Bengal – 713386, India.
  Contact: 9474817672 / 8116703460, GSTIN: 19DUKPD4621R1Z1

  Email: info@xtreamaquatech.com

💰 Shipping Charges

• Free shipping on prepaid orders.

💵 Cash on Delivery (COD) Policy

At Xtreme AquaTech, we understand that some customers prefer to pay after receiving their order. We do offer Cash on Delivery (COD) with a confirmation process to ensure smooth and secure transactions.

✅ How COD Works:

1. Place your order and select “Cash on Delivery (Confirm on Call)” at checkout.

2. Our team will call you within 24 hours to confirm the order.

3. Once confirmed, your order will be processed and shipped.

4. If we are unable to confirm the order by phone, it will not be shipped.

⚠️ Important Notes:

• COD is currently available only for selected pin codes across India.

• Please ensure your phone number is active and reachable after placing a COD order.

• Orders that are not confirmed over the phone will be automatically cancelled.

• We may restrict COD for customers with previous unconfirmed or rejected deliveries.

For any questions, please contact us on WhatsApp or Call: 9474817672.

🔄 Order Tracking

• Once your order is shipped, you will receive a tracking link via SMS/email.

• You can also track your order by logging into your account on our website.

📦 Packaging

• We use secure and eco-friendly packaging to ensure products reach you in excellent condition.

❗ Delays & Exceptions

• While we aim for timely delivery, delays may occur due to:

  • Weather conditions

  • Transport disruptions

  • Regional restrictions

• In such cases, we will keep you informed and provide tracking support.

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🔁 For cancellation, returns or refunds, please refer to our Cancellation & Refund Policy.
Need help? Call us or WhatsApp at 9474817672.