📦 Order Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next working day.
🚚 Delivery Time
Delivery Timeline: We usually dispatch orders within 1–2 business days. Delivery may take 3–7 business days, depending on the destination and courier service.
Remote or rural areas may require additional delivery time.
📍 Shipping policy and Locations
We currently ship across India only.
For bulk orders or special delivery requirements, please contact us at info@xtreamaquatech.com or WhatsApp: 9474817672.
Operational Address:
Xtreme AquaTech,
Rangamatia, Manik Upadhyay Shishu Udyam,
Rupnarayanpur, West Bengal – 713386, India.
Contact: 9474817672 / 8116703460, GSTIN: 19DUKPD4621R1Z1Email: info@xtreamaquatech.com
💰 Shipping Charges
A fixed shipping charge of ₹115 is applied for the first product.
An additional ₹40 per item will be added for each extra product in the same order.
Free shipping on orders above ₹10,000.
💵 Cash on Delivery (COD) Policy
At Xtreme AquaTech, we understand that some customers prefer to pay after receiving their order. We do offer Cash on Delivery (COD) with a confirmation process to ensure smooth and secure transactions.
✅ How COD Works:
Place your order and select “Cash on Delivery (Confirm on Call)” at checkout.
Our team will call you within 24 hours to confirm the order.
Once confirmed, your order will be processed and shipped.
If we are unable to confirm the order by phone, it will not be shipped.
⚠️ Important Notes:
COD is currently available only for selected pin codes across India.
Please ensure your phone number is active and reachable after placing a COD order.
Orders that are not confirmed over the phone will be automatically cancelled.
We may restrict COD for customers with previous unconfirmed or rejected deliveries.
For any questions, please contact us on WhatsApp or Call: 9474817672.
🔄 Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/email.
You can also track your order by logging into your account on our website.
📦 Packaging
We use secure and eco-friendly packaging to ensure products reach you in excellent condition.
❗ Delays & Exceptions
While we aim for timely delivery, delays may occur due to:
Weather conditions
Transport disruptions
Regional restrictions
In such cases, we will keep you informed and provide tracking support.
🔁 For cancellation, returns or refunds, please refer to our Cancellation & Refund Policy.
Need help? Call us or WhatsApp at 9474817672.